Terms and Conditions - Harrow Removals
Introduction
Welcome to Harrow Removals. These Terms and Conditions outline the rules and regulations for the use of our services. By engaging with us, you accept these terms in full. Do not continue to use Harrow Removals' services if you do not agree with all of the terms stated herein.
Service Agreement
By booking our removal services, you agree to the following terms:
- Reservation Confirmation: Your booking is confirmed upon receipt of a signed agreement and deposit.
- Service Scope: We provide packing, transportation, and unpacking services as agreed upon during the booking.
- Access Requirements: Clients must ensure that access to both the current and new premises is available on the agreed dates.
Client Responsibilities
Clients must adhere to the following responsibilities to ensure a smooth removal process:
- Accurate Information: Provide accurate details regarding the size of the move, number of items, and specific requirements.
- Packing: While we offer packing services, clients must securely pack any items not included in our service package.
- Valuables: Clients are responsible for securing and transporting personal valuables and important documents.
Company Responsibilities
Harrow Removals commits to delivering professional and reliable services under the following conditions:
- Punctuality: Our team will arrive at the agreed-upon time to begin the removal process.
- Professionalism: All staff are trained to handle items with care and respect.
- Insurance: We provide basic insurance coverage for your belongings during transit. Additional coverage is available upon request.
Payment Terms
The following payment terms apply to all services rendered by Harrow Removals:
- Deposits: A non-refundable deposit is required to secure your booking.
- Final Payment: The remaining balance is due upon completion of the removal service.
- Payment Methods: We accept various payment methods including credit/debit cards and bank transfers.
Liability
Harrow Removals limits its liability in the following manner:
- Property Damage: We take utmost care to prevent damage, but in the unlikely event of damage, clients are entitled to compensation as per our insurance policy.
- Delays: While we strive to adhere to schedules, unforeseen circumstances may cause delays. We will communicate proactively in such events.
- Force Majeure: We are not liable for events beyond our control, including natural disasters, strikes, or other emergencies.
Cancellation Policy
Our cancellation policy is designed to provide flexibility while ensuring fairness:
- Notice Period: Cancellations must be made at least 48 hours before the scheduled service to avoid additional charges.
- Refunds: Deposits are refundable only if cancellation occurs within the stipulated notice period.
- Rescheduling: We strive to accommodate rescheduling requests based on availability.
Privacy Policy
Harrow Removals is committed to protecting your privacy. We collect personal information solely for the purpose of providing our services. Your data will not be shared with third parties without your consent, except as required by law.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Harrow Removals operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in this area.
Amendments
Harrow Removals reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Acceptance of Terms
By booking and using Harrow Removals' services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
