Privacy Policy - Harrow Removals
At Harrow Removals, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage our services.
Information We Collect
We collect various types of information to provide and improve our services to you. The types of data we collect include:
- Personal Identification Information: Name, address, phone number, and email address.
- Transactional Information: Details of the services you request and the transactions you make.
- Technical Data: IP addresses, browser type and version, time zone setting, browser plug-in types and version, operating system and platform.
How We Use Your Information
Your information is used for the following purposes:
- Service Delivery: To provide and manage your removal services effectively.
- Communication: To communicate with you regarding your service, updates, and promotional offers.
- Improvement of Services: To understand how our services are used and how we can improve them.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have given consent for a specific purpose.
- Contractual Necessity: To fulfill our contractual obligations to you.
- Legal Obligations: To comply with legal requirements.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: Trusted third parties who assist us in operating our business and conducting our services.
- Legal Requirements: When required by law to comply with legal processes.
We ensure that all third parties have appropriate data protection measures in place.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure networks and is only accessible by a limited number of persons who have special access rights to such systems.
- Encryption: Sensitive data is encrypted to protect against unauthorized access.
- Access Control: Strict access controls are in place to restrict data access to authorized personnel only.
Your Rights
You have certain rights regarding your personal data. These include:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request correction of any inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You can request that we limit the processing of your personal data.
- Right to Data Portability: You can request the transfer of your data to another service provider.
- Right to Object: You can object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us using the information provided in our contact policy.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our services and improve them accordingly.
- Essential Cookies: Necessary for the operation of our website.
- Analytics Cookies: Help us analyze website usage to enhance performance.
You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Children's Privacy
Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will delete it promptly.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically to stay informed about how we are protecting your information.
Effective Date
This Privacy Policy is effective as of April 27, 2024.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country of residence. By using our services, you consent to the transfer of your data to countries that may have different data protection laws.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such sites. We encourage you to read the privacy policies of each website you visit.
Policy Acceptance
By using our services, you signify your acceptance of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Changes to Your Personal Data
If there are any changes to your personal data, you can update your information by contacting us. We will ensure that your information is accurate and up-to-date.
Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as data analysis, payment processing, and customer service. These providers are authorized to use your personal data only as necessary to provide these services to us.
Automated Decision-Making and Profiling
We do not use your personal data for automated decision-making or profiling that would significantly affect you. Any analysis of data is conducted with the intent to improve our services and customer experience.
Your Consent
By providing your personal information, you consent to the collection and use of your data as described in this Privacy Policy.
Dispute Resolution
If you have any concerns or disputes regarding this Privacy Policy or our data practices, please contact us. We are committed to resolving any issues promptly and fairly.
Compliance with Laws
We comply with all applicable data protection laws and regulations. This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) and other relevant legislation.
Feedback and Suggestions
We welcome your feedback and suggestions regarding our Privacy Policy. Your input helps us improve our practices and better serve your privacy needs.
Last updated: April 27, 2024.
