Harrow Removals Modern Slavery Statement

This Modern Slavery Statement sets out Harrow Removals' commitment to preventing modern slavery and human trafficking across our operations and supply chain. We adopt a zero-tolerance policy towards any form of slavery, forced labour, child labour or trafficking, and we are dedicated to continuous improvement in how we identify and mitigate these risks.

Scope and Purpose

Harrow Removals' anti-slavery approach applies to all employees, contractors, temporary staff and suppliers. The scope covers our removal services, logistics partners, warehouse operations and any third-party providers engaged to support our business. We use the term modern slavery declaration and related variations such as anti-slavery statement and human trafficking policy to clearly communicate our expectations and legal obligations.

Key Commitments

We maintain a clear set of commitments to prevent modern slavery, including:

• Implementing a zero-tolerance stance on exploitive practices;
• Conducting regular due diligence and risk assessments across our supply chain;
• Providing training to staff to recognise signs of forced labour and trafficking;
• Establishing secure, confidential reporting channels for concerns.

Supplier Due Diligence and Audits

We require all suppliers to adhere to Harrow Removals' anti-slavery policy as part of contractual terms. Suppliers are evaluated before onboarding and periodically thereafter. Our supplier audit programme includes documentation checks, compliance questionnaires and, where risk indicators are present, on-site audits. Audits review workforce records, payroll practices and recruitment methods to detect any evidence of exploitation.

Audits are prioritised by risk, using factors such as geography, labour intensity and subcontracting complexity. Where audits uncover non-compliance, we expect suppliers to implement corrective action plans with defined timelines. Persistent failure to address issues may result in contract termination. We also favour suppliers that demonstrate proactive social responsibility and transparent labour practices.

Training and awareness are part of due diligence. Staff involved in procurement, operations and HR receive periodic guidance on recognising exploitation and responding appropriately. All recruitment activities comply with legal requirements and best practice to prevent debt bondage and unethical recruitment fees.

Reporting Channels and Confidentiality

Harrow Removals provides multiple secure channels for reporting concerns related to forced labour and trafficking. Reports can be raised internally through line managers, HR or designated compliance officers. We ensure that whistleblowers are protected from retaliation and that all reports are handled with confidentiality, sensitivity and urgency. Where necessary, matters are escalated to relevant authorities while preserving victims' wellbeing.

Investigation and Remediation

All allegations are investigated promptly and thoroughly. Investigations follow clear procedures, involve independent review where appropriate, and result in documented outcomes. Remediation focuses on the welfare of affected individuals and may include removal from harmful conditions, provision of support, and collaboration with appropriate agencies. Contractual and commercial remedies against non-compliant suppliers are applied when required.

As part of our transparency commitments, we regularly report on actions taken, risk assessments, and audit outcomes while protecting personal data and sensitive details. We continue to develop capability across our business to detect and respond effectively to modern slavery risks.

Annual Review and Continuous Improvement

Harrow Removals' slavery and human trafficking statement is reviewed at least annually by senior management and the board. The annual review assesses the effectiveness of policies, audit results, training uptake, and incident response. Findings inform improvements to our supplier engagement, contractual terms and staff training.

Governance: Responsibility for anti-slavery compliance sits with our leadership team and designated compliance lead. We integrate anti-slavery risks into broader risk management processes and ensure adequate resources are allocated for prevention and remediation.

Through these measures — from a declared zero-tolerance policy and supplier audits to secure reporting channels and an annual review cycle — Harrow Removals is committed to preventing modern slavery in all forms, protecting vulnerable people, and upholding ethical standards across our operations and supply chain.